Privacy Policy - Louis James-Parker Ltd
Louis James-Parker Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling personal data lawfully, transparently, and securely. This Privacy Policy explains how we collect, use, store, and protect personal data when you work with us, contact us, or use our website.
This Privacy Policy should be read alongside our Terms & Conditions.
Who We Are
Company name: Louis James-Parker Ltd
Email: louis@louisjparker.com
Registered address: 2 The Meadows, Worlington, Suffolk, IP28 8SH
Louis James-Parker Ltd is the data controller for the purposes of UK GDPR and the Data Protection Act 2018..
What Personal Data We Collect
We may collect and process the following personal data:
Name, email address, and phone number
Company name and job title
Billing, invoicing, and payment information
Project-related communications
Website enquiry form submissions
Marketing preferences
We do not knowingly collect personal data from children without appropriate consent.
How We Use Personal Data
We only process personal data where we have a lawful basis to do so, including:
To deliver our services and perform our contract with you
To communicate with you about projects, enquiries, or bookings
For accounting, tax, and business record-keeping
To improve our services and internal processes
For marketing communications where you have opted in
We do not sell personal data.
Filming, Photography & Personal Data
Photographs and video recordings of identifiable individuals may constitute personal data under UK GDPR.
Client Responsibility for Consent & Model Releases
Unless expressly agreed otherwise in writing:
The client is solely responsible for obtaining all necessary permissions, consents, and model release forms from individuals appearing in any photographs or video recordings
This includes employees, contractors, contributors, customers, members of the public, and any other identifiable individuals
Louis James-Parker Ltd does not verify, manage, or store model release forms on behalf of the client
By commissioning us, you confirm that all required permissions and consents have been obtained and that the content may be lawfully filmed, processed, uploaded, used, and published as agreed.
Louis James-Parker Ltd accepts no liability for privacy, publicity, or data protection claims arising from a failure to obtain appropriate consent.
Filming in Public Spaces or at Events
When filming in public places or at events, individuals may be captured incidentally in the background. In such circumstances, consent is not generally required.
Where appropriate, the client is responsible for displaying notices or signage to inform individuals that filming or photography is taking place and to allow them the opportunity to avoid being recorded.
Use of Cloud & AI-Based Services
To deliver our services efficiently, Louis James-Parker Ltd may upload project files, including video, audio, images, and related metadata, to secure cloud-based platforms and software tools. This may include services used for file storage, backup, collaboration, editing, transcription, captioning, colour grading, or workflow automation, including AI-assisted tools.
Where such tools involve the processing of personal data:
We use reputable service providers with appropriate technical and organisational security measures in place
Data is processed solely for the purpose of delivering the agreed project
Where settings or contractual controls allow, we do not permit client content to be used for AI training purposes
Access is restricted to authorised parties involved in the project
By commissioning us, you acknowledge and consent to the use of cloud-based and AI-assisted platforms as part of standard production and post-production workflows.
You confirm that you have obtained all necessary permissions and consents (including model releases) for content to be uploaded to third-party cloud or AI-based services.
Storage & Retention
Final project files may contain personal data
We retain final project files for 30 days after delivery, unless extended storage is agreed in writing
After this period, files may be permanently deleted
You are responsible for backing up and securely storing delivered files
We cannot guarantee long-term storage unless expressly agreed.
Sharing Personal Data
We may share personal data only where necessary, including with:
Freelancers, subcontractors, or collaborators engaged on your project
Cloud service providers and software platforms used in production and post-production
Professional advisers such as accountants, insurers, or legal advisers
Government or regulatory bodies where legally required
All third parties are required to handle data in accordance with applicable data protection laws.
Website Use & Cookies
Our website may collect limited personal data via enquiry forms or direct email contact.
We may use cookies to improve website functionality and user experience. You can control or disable cookies through your browser settings. Disabling cookies may affect website performance or functionality.
Marketing Communications
You will only receive marketing communications from us if you have opted in.
You can opt out at any time by emailing louis@louisjparker.com or using the unsubscribe option where provided.
Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure of data where legally applicable
Restrict or object to processing
Withdraw consent for marketing communications
Requests should be made in writing to louis@louisjparker.com. We aim to respond within 30 days.
Data Security
We take reasonable technical and organisational measures to protect personal data against loss, unauthorised access, alteration, or disclosure. However, no data transmission or storage system can be guaranteed to be completely secure.
External Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services constitutes acceptance of any updates.
Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
louis@louisjparker.com